This Privacy Policy explains how SpinBob, operated by Win Top Ltd, collects, uses, stores, and shares your personal data when you use our web platform. It applies fully to all players residing in the United Kingdom. Please read it carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also record payment method details and transaction histories to maintain accurate account records and resolve any disputes that may arise.

As you navigate our web platform, we automatically gather certain technical data, including your IP address, browser type, device type, and session activity logs. We use this information to keep the platform secure, detect unusual or potentially fraudulent behaviour, and ensure that pages load correctly for you. We also use cookies — small data files stored in your browser — to remember your preferences and maintain your session between visits. You can manage cookie settings through your browser at any time, though disabling certain cookies may affect how parts of the platform function.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to your data in order to carry out their role are permitted to view it. We do not sell your personal information to third parties.

There are limited circumstances in which we share your data with external parties. These include payment gateway providers who process your deposits and withdrawals, identity verification services we use to confirm your details during registration or at any point required by our compliance procedures, and regulatory or law enforcement authorities where we are legally obliged to disclose information. In each case, data is shared only to the extent necessary and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your data for the period required by our licensing authority and applicable legal obligations. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through our support channels. We will respond to your request within a reasonable timeframe and in accordance with our obligations under applicable data protection law.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will notify you through our standard communication channels, such as email or an on-platform notice, so that you are always aware of how your data is being handled. Continued use of the platform following any update constitutes your acknowledgement of the revised policy.